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Why Readers Visit An Author Website

May 8, 2023 by Rob McClellan Leave a Comment

I get asked a lot about author websites.

What they should look like, what information they should have. What newsletter is best, what type of pop-up to use. Should there be an online store?

And then I get the real doozy: why should I have one at all?

Industry clients and colleagues – people with businesses, especially online businesses – get the value of their website. For them, it’s the most important asset they have, outside of their actual product or IP. But for authors… they rarely feel the same way.

Many would prefer not to have one. They almost never update it, don’t use any type of blog or post news. More than half I see don’t even have book pages, just cover art that often links to nothing.

I always figured I’d write some big book about author websites and their role in an author or publisher’s marketing, but that’s a lot of work 😉

Instead, I’ll write a few articles here to share what data I have on author websites and newsletters, what I think it means, and what lessons we’re applying here at ModFarm.

What Readers Are Looking For

To put it bluntly, they are looking for your books.

Anything and everything about your books.

Books, books, books, books, and books.

Seriously, book traffic makes up a significant part of viewed content, and that can be clearly shown in the graph below:

Authors promote the heck out of their newsletter sign up pages. Online ads, pop-ups, special marks and buttons – it’s a primary driver for many authors and publishers ModFarm services. But, even with that, you can see that across nearly a hundred sites over an entire year, with ALL that promotion, it still only accounted for 3.8% of total traffic.

But website book pages, which almost no author ever promotes and to which visitors arrive almost entirely on their own by search traffic, took 50% of website traffic. And, since most Home pages have a lot of books on them, one could arguably count those as “book” pages as well (though we won’t here).

And we’re not talking about 20 page views here. Most of our sites average 1500+ page views a week, with several bringing in 20,000 page views a month.

And the ratios are the same. Sometimes even more. For publisher sites, its more like 75%.

And as traffic increases, you can see the trend line stays very much the same.

What do we mean when we say “Book Pages”? It means pages that present specific books or indexes (book series, genre, etc). And, just to paint the full picture, here’s how readers visit those types of pages:

You can see that individual Book Pages and Book Series Pages are almost identical in their views. That’s largely because there is a huge cross-view between these page types. As most of our authors write in series, when a reader hits an individual book page, they’ll click on the “See The Full Series” button just to make sure they’re current – often times visiting an earlier book in that series as well.

And, yes, that also generates a fair amount of “trickle down” sales – when a new book in a series is released, we notice a spike in the back list of that series, and that trend is consistent among every site we manage.

If it isn’t plain by now, readers are primarily interested in your books.

Your books are why they are looking for you. Your books are your brand. Your books are what makes them want to seek you out, subscribe to your newsletter, and follow you on social.

It starts and ends with your books.

Author websites without books are like car dealership sites without cars.

If your author website isn’t presenting, organizing, promoting, and providing your books – then it is not doing what readers want it to do.

Your Author Website Is Your Home Turf

I’ll save the details on this for another article, but in closing I just want to put it out there that your website is YOURS. There is nothing on it that distracts the reader with other things. It is solely designed and built to promote your books and series.

Amazon is a book selling machine. It is incredibly effective. BUT, it doesn’t care about selling YOUR books. Only about selling books.

Look at a book listing for one of your books on Amazon. Take notice of how much of the screen is taken up by advertisements for books that aren’t yours. How much for Amazon Prime TV shows?

Scroll down a bit farther. Does Amazon show more information about your book or about other books? How many sponsored ads for other books are on your book listing?

How about the book listing for your books on Amazon? Search or click on your name on Amazon and see the list of books that comes up. Scroll down that list and see how often a “sponsored” book is included in your book list.

Amazon isn’t interested in selling YOUR book – only in selling A book.

Best to always keep that in mind.

Filed Under: Uncategorized

Author Blogging Part 1: Setting Up The Editor

April 17, 2020 by Rob McClellan Leave a Comment

WordPress makes blogging very easy, so much so there’s no wonder why its the platform behind 30% of the sites on the internet. From your local restaurant to the New York Times, a tremendous number of sites are built on the WordPress platform. And, chances are, your author site is built on it, too.

But, because it is so powerful and flexible, the initial the editing screen is almost entirely blank, leaving it to you to set things up to best serve the needs of your own website.

In this first part of our series on author blogging, we’ll go over how to set up your website’s editor so that you can easily see and access all of the tools you will need to craft content that can be properly shared on social media, indexed by blog posts, and organized on your website.

We’re also going to go over the additional tools/plugins you will need to install in your site to enable all of these necessary functions.

First, we start with the editor…

Setting Up Your Content Editor

Your stock WordPress editor.

With the latest update of WordPress (5.4), the editor defaults to a widescreen, full page set up, exactly like the above image. While this is a really nice looking page, and makes writing and constructing posts and pages pretty easy, it hides all of the essential stuff we’ll need to organize and market your blog posts and pages.

So, the first thing to do is get your editor ready to work.

We’ll do that by getting out of the full screen editor and activating your settings panel. I’ll walk you through that in the following screen shorts. It only takes a couple of clicks and, once you do it, your site will remember your preferences and you’ll never have to do it again.

Step 1: Open Up Your Editor Settings

You’ll see up in the top right hand corner a little three dot icon. That is the editor settings panel. Go ahead and click on that and open it up.

Step 2: Change Your Editor Settings

With the editor settings now exposed, you’ll see you have a few options here. I recommend you de-select the “Fullscreen Mode” and enable the “Top Toolbar.” Making these two changes will bring the dashboard back into view and puts the majority of the editing controls across the top of the screen in what is the closest version of the “ribbon” controls popular in MS Word and Google Docs. The result is a screen that looks like this:

If you find you prefer the Fullscreen Mode better than seeing the dashboard elements, no worries, just click on the three dots again and change your preference back. Same with the Top Toolbar option. It’s all about your personal preference. For me, personally, this set up is much more familiar and comfortable to use.

The next steps, however, are very important and I don’t recommend changing out of them.

Step 3: Activate Your Post Settings Panel

Now, turn your eyes back towards the top right corner of the page editor screen. You see that little icon that looks like a gear? Near the blue “Publish” button? Yup, that’s the one. Go ahead and click on that to activate the settings panel, which will look like this:

From now on, leave the settings panel open. That panel serves two functions: Document Settings and Block Settings.

When you are working in an individual element (ie a “block”) on the page, be it a heading, an image, a button, whatever, the settings for that block will appear along the right side of your screen in that Settings Panel.

And, when you are getting ready to publish your blog post, this panel has the necessary document level meta data you will need for your post to be effective. Things like Categories, Tags, Featured Image, and Excerpt.

Depending on your theme and plugins, there might even be other controls there like controlling the comments, social sharing buttons, and other things like that.

Adding The Extra Tools

While the WordPress editor is an impressive interface and a nice piece of code, it does lack a few things right out of the box that are important for ensuring your posts and pages are properly indexed for search and formatted for social.

To get these very deisrable extras, you will have to add in and activate some plugins.

Plugins are small programs that you can add to your website that provide extra functionality. If your website were a house, plugins will be all of the appliances. Sure, you don’t have to have things like a refrigerator, oven, dishwasher and coffee maker to live, but they sure do make living a lot easier. This is the same concept.

At ModFarm we provide the premium versions of these plugins to our clients, but if you’re on a budget you might be able to work with the free versions if you’re willing to sacrifice a few bells and whistles.

I’m not going to go through how to install plugins here, but if you go to this link you can get directions straight from WordPress itself.

Plugins We Recommend

We’re looking at plugins that will help you tailor your SEO (Search Engine Optimization), specify your social media meta-data, assign images, and speed delivery. Here is what we recommend you install (you only need one for each category):

SEO: SmartCrawl Pro by WPMU or Yoast SEO

Social Media Metadata: SmartCrawl by WPMU or Yoast SEO

Social Sharing: AddtoAny, Hustle by WPMU

Speed Enhancements: Smush Pro, Hummingbird Pro, WP Total Cache

Slide-Ins/Pop-Outs: Hustle by WPMU, Thrive Leads, Bloom

You will also need a newsletter system to fully utilize our method. You can use something inside of your site, like MailPoet or Newsletter, or external like MailChimp, Mailerlite, or something similar. Whichever you choose, the important thing is that it has the ability to send emails based on RSS.

ModFarm clients have the option to use our in-house email system that interfaces directly with their website, making a bunch of things we’ll be doing just a little bit easier.

Summary

With these few additional plugins and simple changes to your editing screen, you can unlock a lot more capability for writing and organizing your blog posts.

In the next part of this series on author blogging, we’ll dive into how to use WordPress’ powerful block editor, Gutenberg, to place your blog posts 4 essential elements.

Filed Under: How To

Sell More Books While Spending Less On Ads

April 17, 2020 by Rob McClellan Leave a Comment

Ever have one of the things happen in your life that completely challenges your belief in something you had taken for truth?

I have. For me, it was a cheeseburger, and it changed my entire concept of author websites and book marketing.

[Read more…] about Sell More Books While Spending Less On Ads

Filed Under: How To

ModFarm April Update

April 17, 2020 by Rob McClellan Leave a Comment

We’ve been busy making some big changes since our last update in January. The focus has been to improve functionality, increase our metrics, improve speed, and to completely revamp our Client Portal.

To stop the vaguebooking and hit some specifics, we have launched our newsletter system, shut down the old client portal, rebuilt the main ModFarm Design website entirely, and made substantial changes to our Book Pages by adding in page builder support.

Here are the specifics:

The Newsletter

Newsletters are hugely important to authors, with each of the respective services having their benefits, quirks, and difficulties. While ModFarm sites integrate with all newsletter services (MailChimp, MailerLite, ConstantContact, etc, etc), two main issues keep coming up. First, these services can get very expensive very quickly. Second, when the service is not accessible to the website, there is little help we can provide our clients aside from saying “it’s hooked up.”

By bringing in the option for a full service, full power email system into our author sites, it is a way for us to not only fix these two issues, but also give our clients a giant advantage over standalone services.

This email system has all of the capability of the major providers, is faster, cheaper, and has a very high deliverability rate. It connects directly to their websites, making them more integrated and streamlining their effectiveness. And, as it is inside the website itself, we can directly assist our clients with this system so they get the absolute most out of their newsletter and their website. All for $25/month with unlimited subscribers.

You can learn more about our newsletter system here.

Book Page Improvements

Book Pages are the most visited element of our sites, capturing more than 50% of total traffic across all of our sites. As a result, we take these pages very, very seriously and anything we can do to better their performance, we do.

By changing our button structure to a standard button options (Buy Now, Read Sample, Add To GoodReads, and See Full Series), our button click rate has increased 30% and is still climbing. Our average page rate CTR is also growing month over month, with April looking to be our best yet by a significant margin.

To keep improving, we have fully integrated our Book Pages with WordPress’ Gutenberg Editor, which allows us to increase our rich media capability on those pages as well as introduce new elements. Examples of this are audiobook samples, book recommendations, and more visual buy buttons.

We are going to keep monitoring and experimenting with this capability to see what your readers best respond to.

New Client Portal

Our first attempt at a client portal was… good, but not great. I took some time to regroup and constructed an entirely new portal from scratch.

In the coming weeks I will be expanding this portal to include more information like your marketing goals, metrics, and website options.

There will also be more tools for filing support tickets and general communication.

This is part of a multi-level effort to overhaul the entire core ModFarm Design site to include more information and more options for our clients.

Summary

At ModFarm we don’t just build a website, hand it over to the client, and forget about it. Our philosophy is to provide the best possible service to our authors with the firm intent of improving their sales and marketing.

ModFarm continuously reviews and evaluates our products and services and when we find ways to do things better, we push those improvements to each of our sites and continue to monitor to follow up.

We believe that an increase of performance of even just a few percent can result in an increase in sales across the spectrum and a significant reduction in ad spending.

To our members, keep doing what you’re doing and we’ve got your back. For those authors considering a different approach to their website and online presence, please give us a try.

Filed Under: ModFarm Update

Author Websites vs Amazon

April 14, 2020 by Rob McClellan 2 Comments

Whenever I’m talking with authors about websites and how to use them, the question of whether to share the link to the book on their site or to the book on Amazon almost always comes up.

The reality is these sites have fairly similar purposes, but the philosophy behind them is very different. And that difference is very important to understand.

For the author, their site is to inform the reader about their book(s) and then direct them to a sale. Amazon is just there to sell books – not necessarily yours.

Using a ModFarm Book Page as an example (The Long Sword by Christian Cameron), here are the explicit differences between an author’s website and Amazon, screen-by-screen.

This is the first screen you see when you land on a book page (left) or Amazon (right).

Right off the bat, you can see a pretty severe difference between what each site is trying to accomplish.

The Author Website’s goal is to inform a potential reader about the book in order to convince them to buy it. Amazon’s goal is to process a sale for a customer who has already decided to buy.

Amazon is not trying to convince a reader to buy a book, it is there to process the transaction. You can see this from how little information about the book is presented. Amazon uses more screen real estate to serve two banner ads – neither for one of the author’s books – than to describe the book that is central to the page.

Things change dramatically on the second screen.

Once you scroll down a bit from that initial landing screen, the difference between the two philosophies becomes starkly apparent.

The author’s book page presents actions. The reader has had a chance to see what the book is about and now options are presented: Buy Now, Read A Sample, Add To Goodreads, or See The Full Series. Not to mention the audiobook and links to buy it, which, being icons, also serves to let the reader know where they can buy it in the future.

Amazon, on the other hand, has written off the purchase and moved on to other alternatives, serving the customer with an entire screen of other books to choose from. Remember, Amazon’s goal is to sell A book, not YOUR book specifically.

If the potential reader didn’t take the bait on the first screen, then Amazon’s assumption is they are looking for a book but weren’t satisfied with the first offering.

Screen three brings the two sites back into more of an alignment.

The third screen brings things back into more alignment between the two, but for entirely different reasons.

For the author website, this screen starts bringing social proof into the equation as a means to bolster confidence in the book and get the potential reader to reconsider the book and get back on the “Buy Now” track.

For Amazon it is a way to present what they consider low level information. This page is the “publisher” space and gives some room for the publisher to make their pitch, which is commonly a string of reviews. But, remember, this screen comes after the one prior – the one full of alternative books.

Amazon’s concept for this screen is similar to that of the author website’s, which is that the reader didn’t buy the book, but passed on other options, so they must be looking for more information. And so they give the publisher (or author, if self published) a space to make their pitch to try and get a sale.

Screen 4 is where each side looks to redirect the viewer to other options.

Screen four is where both sides give up, quite frankly.

The author site shows the reader some of the other books by the author that might interest them, in this case a randomized sampling of the author’s catalog from that same genre (historical fiction).

Amazon presents a large banner ad. It has decided that if the reader hasn’t selected and bought a book by now, its not really that interested in buying a book today so why not try something else.

Screen 5 is the bottom of the page, with each site using this area for very different purposes.

The last screen in both cases is for linked content from a previous screen.

For the author website, this is where the buy links, connected to the big red “Buy Now” button at the top, are placed. This area of the book page provides enough screen area to hold all of the myriad options of buying a “wide” book, both in terms of the various retailers, but also formats (ebook, audiobook, and hardcopy).

Amazon uses this area to house reviews, connected to the star rating at the very top of their first screen.

“Which Do I Share?”

All things being equal, authors should share the link to the book on their website over sharing the link to Amazon.

A well crafted book page on an author website performs better than an Amazon page in terms of clicks. With ModFarm sites, even our worst performing book page converts at the same rate of an Amazon page (about 16%), but some pages work considerably better (our highest performer is currently at 42%).

If the book is a wide release, sharing to the book page on your website provides the various purchase options that Amazon is not going to provide.

For authors with wide books, having the various purchase options well presented and available on their website makes a big difference in sales. Examining ModFarm author site clicks over the past three months, the cumulative clicks to other retailers adds up to the same number of sales directed to Amazon. In effect, directing readers to their book page instead of to Amazon can potentially double a wide author’s earnings.

The caveat here is “all things being equal” and the reality is that many author websites do not have book pages that are designed to sell books. A surprising number don’t have book pages on their websites at all. If that is the case, then there is little other option than to share the link directly to the retailer.

Some Extra Tools

If the author website has the ability to tailor how its content shows on search engines and social media, then authors can make their website links more of a sales tool by customizing the display image and text, something that can’t be done with links from Amazon or other retailers. Here’s an example of that from Scott Moon’s Shortyverse series page, recently shared on Twitter:

In addition, when more readers are directed to an author’s website, they get exposed to the amount of information on that site. If the site is well constructed and has a lot of information they want (largely book information), then they view the site as a resource, checking it more often for updates, increasing the site’s SEO, and reducing the need for advertising over time.

In Summary

An Amazon page is most effective when the people visiting it have already decided to buy. An author website’s book page, if well made, is better at convincing undecided people to buy a book than an Amazon page is.

This is due primarily to the difference in philosophy. An author site wants to sell a specific book, Amazon just wants to sell a book and if the reader passes on the first option, its algorithm quickly offers another twenty similar options.

If a book is a wide release, sharing a dedicated book page from an author website that contains the various purchase links is the best choice by far. A distant second is something like a Books2Read page, that has the purchase options but not the sales architecture.

If an author’s website does not contain a dedicated book page, then sharing directly to a retailer, be it Amazon or any other, is the only remaining option.

Filed Under: How To

Why You Should Never Use A Newsletter Provider’s Landing Page

April 6, 2020 by Rob McClellan Leave a Comment

Beautiful, Easy, and Deadly… It’s a Trap!

Its a pretty common scenario. You are an author looking to increase your sales and you start talking with other authors on how to go about doing that. They all say “get a newsletter” and they recommend services like MailChimp or MailerLite.

So you head over to their website, see that there’s a free tier, and you sign up and get going.

During that sign up process, your newsletter of choice hits you up with the fantastic offer of a free landing page that you can build yourself with a simple drag and drop system. You, not being a great web designer, say “sounds great!’ and build that puppy right up. They give you an indecipherable link like eeepurl438.com and you move along full speed ahead.

In the next two weeks you update all of your book’s back matter to direct new readers to that absolutely awesome landing page. You share that link to your friends. Things are happening, sign ups are moving.

Then, after a couple of months, the free tier runs out.

But, that’s a good thing, right? You’ve got signups!

However, now that it’s your money on the line, you pay attention to that balance sheet and start shopping around for other services. Because while you are right on the 20booksto50k path, you’re still not in the realm of full time, 6-figure author happiness and each dollar still matters.

Then, your search pays off and you find a cheaper plan! Sweet!

Where you got that cheaper plan doesn’t matter, because they gave you a different link.

You’re not eeepurl438.com any more. Now your eeepurl794.com.

It’s not the same as your old link. Oh, f#%&.

The link you’ve embedded in all of your books (11 and counting with a new one that just got formatted) will no longer work. You’ll have to swap all of that back matter to get the new, reduced pricing.

Quickly, you do a double check and decide that changing all of those links just isn’t worth the cash you’re going to save on the new, cheaper plan.

Maybe that landing page was a bigger decision than you thought.

Maybe there was a better way to go about setting that up.

Maybe… It was a trap.

Claim Your Power!

Always use a page on your own website for newsletter sign ups.

The landing page, the website, the whole deal – those are traps that newsletter providers have built up to make moving away from their system as difficult and costly as possible. They want that change threshold to be maxxed out as high as they can get it. Because that is what prevents you from leaving and keeps you in their system forever.

Never take the landing page option!

And definitely never – ever! – take their “website” option…

The best thing to do is to build a dedicated page on your own website – call it “newsletter” or “readers club” or “VIP” – doesn’t matter what you call it for now. What’s important is that it is a) on your website and b) it’s own page. That means it has a URL that looks like this: mydomain.com/newsletter

Why is that so important? Because YOU own that! That is YOURS. You will never have to change that link, ever. It’s all yours and it is as permanent as you want it to be.

If you are a decent hand at tech, go ahead and make a custom form that connects to your newsletter system of choice. There are several plugins that provide that kind of functionality (we like Gravity Forms, Hustle, and SeedProd Pro, but there are other options out there). Once that’s done, you’re all set – for life!

Not very technically savvy? Hey, it’s OK, no shame. Take the “embed” option.

When you are setting up your newsletter service, your newsletter provider will offer you a snippet of code that contains your sign up form. Copy that code and paste it into the dedicated page you just made on your website.

And now you have an email newsletter signup form that empowers you instead of traps you.

Want to change newsletter providers in the future? No problem!

With the link to your newsletter on something permanent that you own, shop around and switch providers with full confidence. When you find a new provider with a plan you like, just erase the old embed code and replace it with the new one.

Easy peasy.

Changing that code snippet or swapping that form integration can mean a huge savings over time, and no need to reformat books, change ads, or try and redirect traffic to a new link. When you control the page, the link never changes.

By using your own website the power stays in your hands. If you ever get a new website, switch website providers, or anything else, don’t worry – that page structure is universal. It will always be yours and you will never have to change your newsletter link address again.

Your website is the only thing on the web you actually own. Not social media, not advertising, and not anything else anyone ever gives you.

Use that asset to keep control of both your online presence and your online marketing.

Good luck out there.

Filed Under: How To

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